I had my 9m Majestic pool installed one month ago today and I’m writing to let you know how happy I am with my pool and the work carried out by your installers.
I am also happy that I chose the salt water model pool, if it wasn’t for your extremely friendly and knowledgeable staff (Soren) I could have ended up with the wrong pool.
As this is my first pool your sales staff were asking all the right questions and pointing out the differences of each model pool, equipment and size.
Again I am extremely happy with the way business way done.
I’ll be sending you some photos of our pool once our surrounding plants have grown a little taller.
We have just visited your Loganlea display and spoken to Mark Hickey, This is the second time we have had the pleasure of dealing with Mark. Our first visit was to do some research on above ground pools and Mark could not have been more helpful. It has been about 4 months since then and today we have returned to order and pay for one of your pools. Both of us are in sales and Mark is not only one of the most professional sales people we have met but also most helpful. He has a genuine “niceness” about him that makes dealing with your company such a pleasant experience. Please pass on to Mark how much we appreciate his friendliness and assistance. He is a credit to your company.
I am writing to say a ‘BIG THANK YOU’ to yourself and your company. My husband and Myself purchased an above ground pool from you and got it installed the following week without any hassles. At first we went to another pool sales company and not get any customer service and handed over a deposit and that company had 6 weeks to order our pool before installation and one week before the due date we got a rude call to say they forgot to order the pool, that is why we decided to go with your company and have not looked back since the day we signed the contract with your dedicated salesman Mark. My husband Peter phoned Mark and explained the problem and the following weekend we had a lovely pool installed without any problems or delays. The day could not of ran any smoother as the installer and his workers were on time and finished the pool off perfect. Once again thank you to Mark and the team work from Classic Pools as we are very happy customers.
I’m just writing a quick note to tell you that my pool in and looking great.
We came in to your Tweed store a little over two months ago and saw Soren with the idea of purchasing a pool for our new home and two months later it is in the ground all approved by our local council.
I’d like to thank you for your professionalism, promptness and friendliness towards my pool purchase and installation.
The kids are swimming every afternoon and it’s keeping them very active and healthy, we are very impressed with the excitement and smiles the pool brings to our kids.
Just a note to thank you all for your great customer service. We really appreciate all the help you provided from choosing the pool, organizing the terrific staff who installed the pool (Steve & Lisa) and your advice with the pool fencing.
This pool is the second pool which Mark has sold us and our trust in him has been confirmed again,
We look forward to continuing working with you all over the years to come.
Thank you again,
Thanks for your assistance, the pool looks great!
I wanted to write to let you know how pleased we are with the sales and service we received from your sales rep. Mark was informative and very knowledgeable about products without being pushy and he was also flexible. Mark has always been available to us for further information & advise (and we need plenty!). He was very patient. He was a pleasure to deal with and is a credit to your company.
We are very happy with the pool and the kids are loving it!
My name is Joseph. and I recently purchased one of your pools.
I thought it would be only fare to write a little letter to show you my appreciation for your great service.
My wife and I had been talking of a getting a pool for a long time and now that we are getting older, we were told by the doctors we need to do more physical exercise. Myself being practical, I went the swimming option. I thought we could use the pool for exercise and at the same time keeping the two of us cool in the process and adding value to our property.
With your 15m lap pool we were able to save a lot of money as a concrete pool was going to cost us over $40 000 dollars and we had it completed at a fraction of the cost. We achieve the look we were looking for thanks to the Majestic Salt model pool and saved money in the process.
Please thank your sales staff at Tweed for me and your installer for a hassle free installation and for his fine work
Just a short note to let you know how much I appreciate the customer service which I have received from Trent at your South Australian store in Northfield.
One year ago I had installed a pool which I bought from Trent, right from the start nothing for him was too much trouble, everything was explained to me and now a year later he still goes out of his way to help me. Trent now has Shaun with him and he is just as helpful and only too happy to explain anything to me.
I am exceptionally happy with the pool and with the service I have received. If there is any in house recognition or awards I would strongly recommend Trent and now Shaun.